Comments on: What is Dell’s Priority? FIRO? http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/ NOT just another WordPress weblog. What were they thinking when they came up with that tagline anyways? Wed, 08 Feb 2012 13:45:02 +0000 hourly 1 http://wordpress.org/?v=3.3 By: charlie http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2665 charlie Mon, 06 Aug 2007 15:14:43 +0000 http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2665 Yeah, as if the whole extended delay weren't enough - Dell goes ahead and hits a nerve by completely messing up the priority. I feel even worse for you, Rick - you ordered on the very first day and haven't gotten your laptop while plenty of others have. I've been in contact with someone at Dell Round Rock and I've made the queue problems known to him. I'm hoping to see an explanation either from him or on the Direct2Dell site soon enough. A reason behind the madness would be appreciated by me and I'm sure you'd feel the same way. Yeah, as if the whole extended delay weren’t enough – Dell goes ahead and hits a nerve by completely messing up the priority. I feel even worse for you, Rick – you ordered on the very first day and haven’t gotten your laptop while plenty of others have.

I’ve been in contact with someone at Dell Round Rock and I’ve made the queue problems known to him. I’m hoping to see an explanation either from him or on the Direct2Dell site soon enough. A reason behind the madness would be appreciated by me and I’m sure you’d feel the same way.

]]> By: Rick Smith http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2664 Rick Smith Mon, 06 Aug 2007 15:07:21 +0000 http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2664 Been having problems on my end as well (also ordered my m1330 on June 26th with a friend down the street who ordered the EXACT same system off my recommendation on July 13th who received his on August 1st). As this is my first order with Dell (and sure to be my last) I'm not entirely sure what to make of this whole fiasco. Just need to have my machine in hand by the 14th. Best of luck to you in getting your machine. Been having problems on my end as well (also ordered my m1330 on June 26th with a friend down the street who ordered the EXACT same system off my recommendation on July 13th who received his on August 1st). As this is my first order with Dell (and sure to be my last) I’m not entirely sure what to make of this whole fiasco. Just need to have my machine in hand by the 14th. Best of luck to you in getting your machine.

]]> By: KB http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2647 KB Sat, 04 Aug 2007 05:37:03 +0000 http://www.randomprocess.ca/2007/08/01/what-is-dells-priority-firo/#comment-2647 Yeah I've been Bitching to a CSR over email and I'm passed just being mad about all the stupid delays. I've been asking for little incentives left and right. I have gotten my shipping upgraded and $100 gift card to dell.com. If anyone has gotten more let me know. I'm not going to cancel my order as many people have done already. I think it'll be worth the wait. (it better be) All in all this is just dumb and pathetic the way they handle their business. FIRO is the perfect description. -KB Yeah I’ve been Bitching to a CSR over email and I’m passed just being mad about all the stupid delays. I’ve been asking for little incentives left and right. I have gotten my shipping upgraded and $100 gift card to dell.com. If anyone has gotten more let me know. I’m not going to cancel my order as many people have done already. I think it’ll be worth the wait. (it better be)

All in all this is just dumb and pathetic the way they handle their business. FIRO is the perfect description.

-KB

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